- Introduction
This Cookie Policy applies to the website www.solidlinenhome.com (“we”, “our”, or “us”). We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the European Union’s ePrivacy Directive (Directive 2002/58/EC) and General Data Protection Regulation (EU GDPR).
This policy explains what cookies are, how we use them on our website, and your rights regarding our use of them.
- What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, as well as to provide reporting information to website operators and enable certain functionalities.
- Your Consent and Choice
In strict accordance with UK and European regulations, we operate an opt-in consent mechanism for non-essential cookies.
Essential Cookies: These are strictly necessary for the operation of the website and cannot be switched off. They do not store any personally identifiable information.
Non-Essential Cookies (Analytics, Performance, and Third-Party Cookies): These are only activated after you have explicitly given your consent by clicking the “Accept” button on our cookie banner. You retain the absolute right to withdraw or modify your consent at any time through your browser settings or our cookie preference center.
- Types of Cookies We Use and Retention Periods
The cookies utilized on www.solidlinenhome.com fall into the following categories, categorized by their retention duration:
A. Strictly Necessary Cookies
Purpose: Required for core website functionality, session management, security, and remembering your cookie consent preferences.
Retention Period: Session-based (deleted when you close your browser) or persistent for a maximum duration of 12 months to remember your cookie preferences.
B. Analytics and Performance Cookies
Purpose: To collect aggregated statistical data on how visitors interact with our website, helping us improve structure and user navigation.
Retention Period: Stored for a maximum duration of 24 months from the date of last interaction, after which they are automatically purged.
C. Third-Party Payment and Processing Cookies (Stripe)
Purpose: Our payment processing infrastructure is operated securely via Stripe. Stripe sets essential cookies necessary for fraud prevention, risk mitigation, transaction security, and completing checkout procedures.
Retention Period: These cookies operate in accordance with Stripe’s operational security standards, varying from session duration up to 12 months depending on the specific analytical or security requirement.
- Third-Party Data Processing
We utilize trusted third-party services to ensure secure financial transactions. Specifically, third-party cookies utilized during the payment process are managed and processed by Stripe. Stripe processes transaction data in compliance with international data protection frameworks and high-security encryption standards. We do not store raw debit or credit card data on our servers.
- How to Manage and Delete Cookies
You have the right to control and manage your cookie preferences at any time. Most web browsers allow you to refuse or accept cookies, as well as delete existing cookies already stored on your device.
For detailed instructions on managing cookies according to your specific browser, please refer to your browser’s official support documentation:
Google Chrome: Manage cookies in Chrome
Mozilla Firefox: Enhanced Tracking Protection and cookie management
Apple Safari: Manage cookies and website data in Safari
Microsoft Edge: Delete and manage cookies
Please note that disabling certain non-essential cookies may impact specific features or functionalities on our website.
- Updates to This Cookie Policy
We regularly review and update this Cookie Policy to ensure continued legal compliance with evolving UK and European regulations. Any updates will be published directly on this page with a revised effective date.
- Contact Information
If you have any questions regarding this Cookie Policy or our data processing practices, please contact us at:
Address: 77 Marylebone Lane, London, W1U 2PP, United Kingdom
Email: notify@solidlinenhome.com
Telephone: +44 121 368 0051